Delivery: How to Calculate “OTIF” and “Fill Rate” Metrics for Supply Chain and Operations Performance
Read on to learn more about the different ways of measuring delivery, including On Time In Full and Order Fulfillment Rate.
Operations Improvement
Customer Satisfaction and the Net Promoter Score
Read on to learn more about the different ways of measuring customer satisfaction including the Net Promoter Score.
Customer Satisfaction and the Net Promoter Score Read More »
Efficiency, Productivity, and Measuring Operations Performance
Read on to learn more about productivity and efficiency and the difference between these two supply chain key performance indicators.
Efficiency, Productivity, and Measuring Operations Performance Read More »
Capacity Management: How to Measure Process Capacity
Discover how to measure process capacity using data analysis, benchmarking, educated guessing, process analysis, and stress testing to optimize performance.
Capacity Management: How to Measure Process Capacity Read More »
Output Capacity Meaning – the most important dimension of operations performance…
Read on to learn output capacity meaning and understand the three main reasons why businesses should understand it.
Output Capacity Meaning – the most important dimension of operations performance… Read More »
Collaborative Planning and “The Bullwhip Effect”
Read on to learn more about collaborative planning as an external demand management method and the effects of The Bullwhip Effect.
Collaborative Planning and “The Bullwhip Effect” Read More »
4 Ways to Change Customer Ordering Behavior through Demand Management
Influencing the demand behavior of customers (external demand management) means influencing when and how customers place their orders for your products or services. These customers could be end consumers, individuals, other companies, internal departments, or anyone else who is the recipient of the output of a business’s operations. In this article, we’ll look at some
4 Ways to Change Customer Ordering Behavior through Demand Management Read More »
11 Reasons for Capacity Variability in Your Operations
Read on to learn more about the 11 causes of capacity variability for businesses to take into account when capacity modeling.
11 Reasons for Capacity Variability in Your Operations Read More »
10 Causes of Demand Variability in Operations & Supply Chain
Understanding, anticipating and reducing demand variability is a key role of supply chain management. Variation in demand can significantly impact many areas of a business, and so identifying the causes aids with demand planning and forecasting, both crucial for optimizing resource allocation and enhancing overall operations performance. This article explores ten causes of demand
10 Causes of Demand Variability in Operations & Supply Chain Read More »
What is the Difference Between“Design” Capacity and “Effective” Capacity?
Unravel the concepts of design capacity and effective capacity, essential metrics in operations management. Learn how theoretical ideals differ from real-world constraints and explore the factors influencing productive output.
What is the Difference Between“Design” Capacity and “Effective” Capacity? Read More »
