Delivery: How to Calculate “OTIF” and “Fill Rate” Metrics for Supply Chain and Operations Performance
Read on to learn more about the different ways of measuring delivery, including On Time In Full and Order Fulfillment Rate.
Key Performance Indicators
Customer Satisfaction and the Net Promoter Score
Read on to learn more about the different ways of measuring customer satisfaction including the Net Promoter Score.
Customer Satisfaction and the Net Promoter Score Read More »
Efficiency, Productivity, and Measuring Operations Performance
Read on to learn more about productivity and efficiency and the difference between these two supply chain key performance indicators.
Efficiency, Productivity, and Measuring Operations Performance Read More »
Supply Chain Management KPIs: Output and Value
Read on to learn more about the difference between Output and Value, two supply chain management KPIs.
Supply Chain Management KPIs: Output and Value Read More »
3 Most Important Financial Metrics for Supply Chain and Operations Management
The most important metrics to business owners and investors are the money metrics. Read on to learn more about how Net Profit, Cash Flow, and ROCE affect those working in supply chain and operations management.
3 Most Important Financial Metrics for Supply Chain and Operations Management Read More »
2 Foundations for Improving your Operations – KPI and Visual Management
Learn two important ways of improving operations performance: Key Performance Indicators (KPIs) and Visual Management (including agile project management).
2 Foundations for Improving your Operations – KPI and Visual Management Read More »
