Delivery: How to Calculate “OTIF” and “Fill Rate” Metrics for Supply Chain and Operations Performance
Read on to learn more about the different ways of measuring delivery, including On Time In Full and Order Fulfillment Rate.
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Customer Satisfaction and the Net Promoter Score
Read on to learn more about the different ways of measuring customer satisfaction including the Net Promoter Score.
Efficiency, Productivity, and Measuring Operations Performance
Read on to learn more about productivity and efficiency and the difference between these two supply chain key performance indicators.
Capacity Management: How to Measure Process Capacity
Discover how to measure process capacity using data analysis, benchmarking, educated guessing, process analysis, and stress testing to optimize performance.
Cost Reduction in Supply Chain Management: “Costs” vs. “Waste”
Read on to learn more cost reduction in supply chain management and the key difference between “costs” and “waste”.
Supply Chain Management KPIs: Output and Value
Read on to learn more about the difference between Output and Value, two supply chain management KPIs.
Output Capacity Meaning – the most important dimension of operations performance…
Read on to learn output capacity meaning and understand the three main reasons why businesses should understand it.
10 Ways Supply Chain and Operations Performance Delivers Business Financial Success
Read on to learn more about 10 key areas of supply chain management and how they impact Net Profit, Cash Flow, and ROCE.
Collaborative Planning and “The Bullwhip Effect”
Read on to learn more about collaborative planning as an external demand management method and the effects of The Bullwhip Effect.
3 Most Important Financial Metrics for Supply Chain and Operations Management
The most important metrics to business owners and investors are the money metrics. Read on to learn more about how Net Profit, Cash Flow, and ROCE affect those working in supply chain and operations management.
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